Terms of Service

Agreement to Terms

By accessing or using the Paper St Marketing website (paperstmarketing.pages.dev) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, do not use our website or services.

Our Services

Paper St Marketing provides custom website design, marketing strategy, SEO, AI-powered phone systems, and related digital services for local businesses. Our services are described on our website and in any separate agreement we may enter into with you.

Free Website Program: We offer free custom websites to qualifying local businesses. Qualification is determined at our sole discretion. Acceptance into the program does not guarantee any specific deliverables, timelines, or outcomes. We encourage (but do not require) a charitable donation in lieu of payment.

Website Ownership & Deliverables

When we build a website for you:

• You own your content: All text, images, logos, and brand materials you provide remain yours
• You own your website: Upon completion and delivery, you receive full ownership of all custom code, design files, and assets we create for you
• Domain & hosting: You are responsible for your own domain registration and hosting fees. We can help set these up, but the accounts will be in your name
• Portfolio rights: We reserve the right to display your completed website in our portfolio unless you request otherwise in writing

Client Responsibilities

To deliver our services effectively, you agree to:

• Provide accurate business information and materials in a timely manner
• Respond to communications within a reasonable timeframe
• Provide feedback on drafts and designs when requested
• Ensure you have the right to use any content, images, or materials you provide to us
• Not use our services for any unlawful purpose

Charitable Donations

For clients in our free website program, we encourage a voluntary donation to one of our partner charities. These donations:

• Are entirely voluntary and not a condition of receiving services
• Are made directly to the charity of your choice; we never handle your donation
• Are not tax-deductible through Paper St Marketing (consult the charity directly for tax documentation)

Intellectual Property

The Paper St Marketing name, logo, brand elements, website design, and original content are our intellectual property and are protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute our proprietary materials without written permission.

Third-Party Services

Our website and services may integrate with or link to third-party services (hosting providers, analytics tools, AI systems, etc.). We are not responsible for the terms, privacy practices, or content of third-party services. Your use of third-party services is at your own risk.

Limitation of Liability

To the fullest extent permitted by law:

• Paper St Marketing provides its website and services "as is" without warranties of any kind, express or implied
• We do not guarantee specific results, revenue increases, lead generation, or business outcomes from our services
• Our total liability for any claim arising from our services shall not exceed the amount you paid us (if any) in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages

Indemnification

You agree to indemnify and hold harmless Paper St Marketing, its owners, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your breach of these terms, or your violation of any third-party rights.

Termination

Either party may terminate the service relationship at any time with written notice. Upon termination:

• We will deliver any completed work to you
• You retain ownership of your content and deliverables
• We retain the right to display completed work in our portfolio

Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be resolved through binding arbitration in Los Angeles County, California, in accordance with California law.

Changes to These Terms

We may update these terms from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Us

Questions about these Terms of Service? Reach out:

• Email: Joseph@paperstmarketing.com
• Phone: (213) 563-9866
• Location: Los Angeles, California