Privacy Policy

Who We Are

Paper St Marketing ("we," "us," "our") is a marketing agency based in Los Angeles, California. We build custom websites and provide marketing services for local businesses. This policy explains how we handle your information when you visit our website or use our services.

Information We Collect

Information you provide directly:

• Name, email address, phone number, and business name when you fill out our contact form
• Messages and communications you send us
• Business information you share during onboarding (Instagram handle, website URL, competitor details)

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Cookies section below)

How We Use Your Information

• To respond to your inquiries and provide our services
• To build and deliver your custom website or marketing materials
• To communicate with you about your project
• To improve our website and services
• To comply with legal obligations

We do not sell your personal information. We never have. We never will.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

• Service providers: Hosting (Cloudflare), analytics, and tools necessary to deliver our services
• Legal requirements: If required by law, court order, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly ask us to share information with a third party

Cookies

Our website uses minimal cookies:

• Essential cookies: Required for the website to function (e.g., form submissions)
• Analytics cookies: Help us understand how visitors use our site. You can opt out by adjusting your browser settings.

We do not use advertising cookies or retargeting pixels.

Data Security

We use industry-standard security measures to protect your information, including encrypted connections (TLS/SSL), secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your data.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions are retained for up to 2 years. You can request deletion at any time.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing
• Receive a copy of your data in a portable format

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt out of the sale of personal information
• The right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To exercise your rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights:

• Email: Joseph@paperstmarketing.com
• Phone: (213) 563-9866
• Location: Los Angeles, California